FAQs

1. Who can register with Pure Zawaj?

Only UK British citizens who are serious about marriage can register. Each member's identity will be verified either by bringing ID to an open day at the mosque or uploading it securely into the system.

2. How are member profiles handled?

Pure Zawaj is a safe, structured database of profiles:

• No direct communication between members is allowed.
• Private details are never shared.
• Photos are hidden by default and only visible after a one-to-one request is approved by the member.

3. How do photo and meeting requests work?

• Members can request photos or one-to-one meetings.
• Requests can be approved or rejected by the other member.
• Meetings are one-to-one and in line with Islamic guidelines.
• Mehrams are encouraged.
• Meeting dates depend on mosque availability.

4. Are there fees for members?

• The registration fee gives access to the database.
• It helps ensure serious marriage seekers join.
• Payments are handled by the mosque.

5. How are registration fees shared?

• Mosques retain most of the fees.
• Pure Zawaj takes a small proportion for system support.
• This keeps the service secure and sustainable.

6. How does my mosque get started?

• Register your mosque via our website.
• A unique login is created for your mosque.
• We provide training and guidance.

7. How are registrations managed?

• Members can register in person or online.
• Pure Zawaj supports verification and database management.

8. How do meetings take place?

• All meetings are one-to-one.
• Meetings can happen at your mosque or another partner mosque.
• Support is available to ensure safety and Islamic principles.

9. How is privacy and security maintained?

• Pure Zawaj keeps data secure and private.
• Profiles are verified by our team.
• Requests are visible only for a limited period.
• Members cannot contact each other outside the system directly.

10. Who can we contact for support?

Pure Zawaj provides ongoing support for mosque staff. For questions, technical help, or guidance, contact our team through the Contact Us page or your mosque portal.

11. Why use Pure Zawaj?

• Provides a structured, safe, and private system.
• Reduces administrative burden for mosque staff.
• Encourages meetings in line with Islamic principles.
• Allows mosques to support their community confidently.
• Supports flexible registration options.